Tag Archives: Email

ROC Race Sprints Past Shutdown

A couple of months ago, my friend and I decided we were going to run the ROC race in Brooklyn. The ROC (Ridiculous Obstacle Course) is a 5K race held all over the nation that has different obstacles. From wrecking balls to water slides, this race has it all! We were super excited to run the race this upcoming weekend until the government decided to shut down.

The ROC race was being held at the Aviator Sports & Events Center, which is part of a national park. Since the government shutdown, all national parks have been temporarily closed, thus postponing this race. Obviously, race participants were not happy, myself included. Not only was I training for the race, but I also paid a decent amount of money to run. The ROC race understood all of this and responded in the best ways possible. Here are the couple of actions the race took to ensure all NYC race participants were happy:

roc-race1) Constant communication: The race has sent me at least six emails since the shutdown began. They provide detailed updates about the race, our registration and any other developments. Just this morning I received a reminder to not pick up our race packets since the race is postponed. Some may think it’s overkill, but I like being informed and updated.

2) Updates on all outlets: Not only have we gotten email communications, but the ROC race has done a great job of updating their website FAQs and posting on Facebook to keep everyone informed. Their Facebook updates are particularly helpful as it’s easier to read that on my iPHONE.

3) Contingency plans: The ROC race has been very intentional with their planning. They could not have possibly known the government was going to shut down and postpone their race. They have set deadlines and already secured the space for next weekend, in the hopes that the shutdown will be over by this coming Monday. They are also taking race set-up and participant notification into consideration: If the shutdown isn’t over by Monday (October 14), they will not run the race that upcoming weekend. They are not trying to rush and just get the race done. They care enough about their participants to make sure the experience and execution are flawless.

4) Listening skills: When the race was first postponed, runners had two options: Run the race on the new date or transfer registration to another ROC race in a different location or on a different date. Once that news got out, people reacted strongly and were upset that they couldn’t choose a refund instead of a registration transfer. Race leadership responded quickly and created two additional options: a complete refund or a registration transfer to a friend. This absolutely showed how the race is primarily concerned with their runners’ experience and are willing to change plans in order to accommodate more participants.

Overall, I think the ROC race handled a difficult situation really well. Of course, there are still unhappy participants and everyone still wishes the race would run this weekend. But, given the circumstances, race leadership dealt with this mini crisis in a positive and professional way.

It Started With An Email

“The most memorable people in your life will be the friends who loved you

when you weren’t very lovable”

bd3About two years ago in April, I sent an email that would change the course of my life more than I ever could have imagined. This live-changing email was accepting an executive board position with the Public Relations Student Society of America (PRSSA). I knew it would be a great resume booster and would be a position that challenged me. Little did I know what the next year and a half had in store for me.

I had been an active member of PRSSA for two years so I knew the members and the executive board. When I accepted the position as well as one with PRowl Public Relations, 95 percent of the rising EBOARD as well as the graduating seniors thought I was insane. They were probably right but one person knew I could handle it. And within the last year and a half, that person has become my person.

If you asked me to describe my friendship with Lauren, I honestly don’t think I could. We talk all day everyday, send the same message at the same time to each other at least once a week and have managed to see each other monthly despite working and living in two different cities. I guess it’s hard to put it into words because it just works. It started one day at Templefest and the rest is history. We’re on the same wavelength, we can anticipate each other’s reactions and value each other’s opinion no matter how honest they may be.

Ask anyone who knows us and they’ll tell you there’s no one quite like us. We’ve been known to call andIMG_0157 sing into the phone at all hours of the night, bicker over where to eat dinner and drop pretty much anything to watch Scandal. One day, Lauren will become Olivia Pope, I’m sure of it. More than anything, we keep it real. There’s no lying, no hiding emotions, no pretending everything is okay when it’s not. In the last year, this girl has seen me at my absolute worst and watched me take complete nervous breakdowns (ones that mostly weren’t necessary). Despite all of that, she still manages to be my friend and love me unconditionally. Same goes for her obviously, though her freakouts are fall less frequent.

It still amazes me to think one decision changed my life so dramatically. I often wonder what life would be like if I didn’t take that position and didn’t become such good friends with Lauren. Life would be a lot less entertaining, that is for sure. A part of me wishes this friendship was formed sooner. But I guess everything happens for a reason…maybe we just weren’t ready to leave our comfort zones yet. Whatever the reason, I am beyond grateful for this friendship and can’t wait to watch the rest unfold.

Sometimes the smallest decisions impact us in the biggest ways. 

In honor of Lauren’s birthday, allow me to introduce you to our theme song.

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